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To: Annie Fu

Solar String Lights Outdoor Waterproof Christmas Holiday Party Decoration Lights

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Product description

Suzhou Winours Technology Co., Ltd. was established in 2016 and is located in Suzhou, China, with convenient transportation and beautiful environment. 
The company covers an area of 1000 square meters. We specialize in Vehicle chargers,Solar Lights and Small home appliance industry. It is a research,development, production and sales as a whole. 
The company has advanced production equipment and rich experience in the auto parts and home lighting appliances industry and undertakes OEM and ODM orders.
In addition Our company has advanced production equipment and strictly controls product quality to guarantees reasonable price, quality and prompt delivery. 
Adhering to the operating principle of mutual benefit, we enjoy a reliable reputation among customers with professional services, high-quality products and competitive prices. We maintain good quality and competitive prices to ensure that our customers benefit. 
We respect every customer as our friend, and we sincerely do business with them and make friends, no matter where they come from. We warmly welcome domestic and foreign customers to cooperate with us and achieve common success.

Q: Do you sell parts?
A: If you ordered an item from us and need a replacement part outside of warranty coverage, we are happy to help you place a replacement parts order! 

Q: Do you only sell genuine products?
A: Yes! We are proud to only sell only the best quality authentic products. Counterfeits are not allowed on our website. 

Q: What is the warranty coverage for the items I’m interested in?
A: Most of our products have warranties on manufacturing defects. Some products also offer a complete warranty from 1-5 years from the date of purchase. These warranties vary from
item to item! Which may be mentioned on the product listing, for any further queries, contact us regarding this and we will be happy to help. 

Q: How do I know if your product listings are accurate?
A: We have a lot of item data constantly being updated! Sometimes this may lead to issues like inaccurate product information, incorrect pricing or outdated product availability. We apologize for those issues.

Q: I checked out the shipping ETA on the product page, but I need this item sooner! Can you ship it any faster?
A: If you need your product faster than what is estimated, we may be able to offer overnight or two-day delivery at an additional charge. You can raise such a request and our team can update the shipping options on the phone and can choose the suitable option by paying the corresponding charges.

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