After-Sales Service
1. if you are not Satisfied with the items after you get within 7 days ,you can send it back to us .Buyers pay the expree fee to return the goods ,Make sure the goods is in original condition .make sure no damaged or used when Returned .
2. 100% PAYMENT Or exchange the related items you require.
3. Buyer should offer the exact address before the order is delivered .and inform us in advance if he has the appointed one.Seller is not responsible for the damage or loss if the wrong address was given.
4. Kindly note: Make sure the returned goods well packed, if it was damaged during the transit ,then Buyer will need to afford the damage loss caused in the transit.
5. Cannot refunded if the goods is used
FAQ
1.Q:Are you a factory or trading company?
A, Yes we are the factory and have 10 production lines for us
2.Q:Does the products have CE/ROHS certificate?
A:Yes, others certifications also can be sent
3.Q:What's the shipping method?
A: International express and sea transportation,Depend on customer.
4.Q:Can I use my own forwarder to transport the products for me?
A:Yes, if you have your own forwarder in shenzhen, you can let your
forwarder ship the products for you.
5.Q:What's the Payment method?
A:T/T, 30% deposit before production, the balance before delivery.(only big order)
We sugguest you transfer the full price at one time. Cause there is bank process fee, it would be a lot of money if you make twice transfer.
6.Q: What is our payment term?
A:We can accept the payment by Paypal,Credit card and T/T .
7.Q:Can we print our own brand?
A: Yes, Of course.Will be our pleasure to be one your good OEM manufacturer in China to meet your OEM requirements.
8.Q:How to Place an order?
A:Please kinldy send us your order by email,we will confirm the PI with you .we wish to know the below:your details address,phone/fax number,destination,transportation way ;
Product informaiton:item number,size,quantity,logo,etc
