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To: Annie Fu

J5PRO Bluetooth Earbuds Headphones High Quality Deep Bass Audio ENC Wireless Headphones

Product description

We are a reliable manufacturer who have been in electronics products line more than 10 years, we are very familiar with this industry we are engaged in 

and deeply in love with our job. We are stated in the beautiful city Shenzhen, China, welcome to visit China and our company, you will be happy by working 

with us, looking forward to establish business relations with you, thank you!

Q: Do you sell parts?
A: If you ordered an item from us and need a replacement part outside of warranty coverage, we are happy to help you place a replacement parts order! 

Q: Do you only sell genuine products?
A: Yes! We are proud to only sell only the best quality authentic products. Counterfeits are not allowed on our website. 

Q: What is the warranty coverage for the items I’m interested in?
A: Most of our products have warranties on manufacturing defects. Some products also offer a complete warranty from 1-5 years from the date of purchase.

 These warranties vary from item to item! Which may be mentioned on the product listing, for any further queries, contact us regarding this and we will be 

happy to help. 

Q: How do I know if your product listings are accurate?
A: We have a lot of item data constantly being updated! Sometimes this may lead to issues like inaccurate product information, incorrect pricing or outdated 

product availability. We apologize for those issues.

Q: I checked out the shipping ETA on the product page, but I need this item sooner! Can you ship it any faster?
A: If you need your product faster than what is estimated, we may be able to offer overnight or two-day delivery at an additional charge. You can raise such 

a request and our team can update the shipping options on the phone and can choose the suitable option by paying the corresponding charges.

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