FAQ
Q1.Can I get a sample for test?
Yes, sample order is welcome!
Q2.What is your sample delivery time?
Generally, about 2 working days.
Q3.What is your MOQ?
Usually, it is 500pcs. However, we are glad to support you with lower MOQ in the beginning.
Q4.Can you make a custom logo or bar code on the products?
Yes. We can print your own logo or bar code on our products.
Q5.What is your mass production lead time?
Samples in stock can be shipped within 24 hours.
For small order about 3-5 days.
For bulk order about 7-15 days.
Q6.How will my cargoes be shipment?
Generally, small cargoes will be sent via DHL, UPS, Fedex, TNT, and so on.
Fast Delivery:
-DHL: 3-5 DAYS (ex. USA)
-UPS: 3-4 DAYS (ex. EU for heavy package)
-Fedex: 5-7 DAYS (ex. India)
For bulk order, sea cargoes, direct line and so on, according to customer’s requirement.
Q7.What is the payment method?
We accept T/T(Bank Transfer), Western Union, Paypal, etc.
Q8.What is your warranty?
12 months warranty at least.